Help and FAQ page
This section can be used to address any issues associated with the service.
If you have any problems or questions - please, contact us and we will be glad to help you.
|Our working hours are every weekday from 10 a.m to 6 p.m.|
I can't see other users' contacts. How can I get an access to them?
It is a open database, all the users are free to share contacts. To see the profile contacts, please, sign up or sign in. But the e-mail is still hidden. To see the user's e-mail this user should add you in favourites or apply for your Casting Call. In any case, to see the user's e-mail this user should confirm his decision This precaution was introduced to keep the e-mails from spammers, advertisers and search engines.
How can I unsubscribe?
Please, sign in entering your username and password.
Go to the Profile section - Settings
Set up the subscription and click "Save"
You can also use the link "unsubscribe" in the very end of the newsletters you receive. In this case you don't have to sign in.
How do I delete a profile?
My photos are available for Google or other Search Engines
Indexing of the questionnaire can be prevented by the privacy settings. Go to Settings section, set the "Hide profile" option to "hide from guests". Our website is an open Internet resource, so the the website information (as well as open information from your Profile) is available to search engines until you have applied privacy settings. We can't influence the work of engine services and delete pages or photos from there. The only way to delete a photo from the search engine results - it is to remove it from our website. Usually within 2-10 weeks, the search robot will remove your photos itself.
If you forgot your password, please, use tge password recovery
form . If you don't have access to the e-mail you entered when you registered, we are sorry to say that we have no opportunity to restore your access. Sorry, but we don't make the restoration via passport or any other means.
Send a message to our support team:
You will receive the response to you mailbox or private messages box on this website.